Prime Contract DIR-CPO-4852
State of Texas DIR Contract DIR-CPO-4852 (Ordering info below table)
Contract Overview: Solid IT Networks offers IT security hardware, software and services through this contract, including training, installation, and technical support. Cybersecurity Products & Services offered are ADVA, KnowBe4, Order and Solid IT Networks.
Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
How to Order
- 1. For product and pricing information, visit Solid IT Networks website or contact Janet Phillips at 281-445-9695 ext. 1012. You can also email to sales@solidit.com
- 2. Generate a purchase order, made payable to Solid IT Networks. You must reference the appropriate DIR Contract Number on your purchase order (DIR-TSO-4852).
- 3. Email or Fax your purchase order and quote form to your designated vendor sales representative or you may mail to: Solid IT Networks, Inc. 16507 Hedgecroft, Ste 100, Houston, TX 77060, or Fax: (281) 999-4009
Warranty and Return Policies
- • Authorization must be obtained prior to return and RMA number issued.
- • Product is unopened in unmarked, original manufacturer’s packaging or product is determined defective or DOA.
- • Return of product must be authorized within 30 days of purchase.
- • Manufacturer or distributor return restrictions may override these standard practices. Not all manufacturers’ allow for returns. Policies are subject to change without notice.
- • Processing or restocking fee may apply.
- • Customer is responsible for any freight fees applied.
- • If criteria is met, credit memo will be issued upon return.
- • Warranty and support policies are established by manufacturers and customer shall contact manufacturer directly for warranty and support (links to manufacturer’s warranty/support policies are listed below).
ADVA Support/Warranty Policies
KnowBe4 Support/Warranty Policies
Ordr Support/Warranty Policies
Solid IT Networks Support/Warranty Policies